Please let us know if we can help you with any questions you may have. You may contact us in any of the following ways:
Anderson's Maple Syrup, Inc.
2388 40th Street
Cumberland, WI 54829
Map [Google Maps]
Come and Visit Our Store
Monday Through Friday 8 am to 4 pm Central Standard Time
We hope that you are completely satisfied with your order. If for some reason you need to return an item, we will be happy to do so, but we are unable to refund any shipping costs and will only take back unused items purchased within the past 90 days. If a return is made more than 60 days past the date of purchase, we will only be able to issue the refund in the form of an in store credit. In addition, we aren't able to accept returns on any books purchased.
To guarantee customer satisfaction we try to ship the same day that your order is placed. Rarely are any of the items listed on our web site out of stock, however, in that event you would be notified via email or phone. We ship using UPS Ground unless another service is requested. We do not share our customer list with any other companies. Your information is used internally to track your order and to possibly send you future sales brochures. When your order is placed you should receive an email, if you do not receive an email within a 48 hours of placing your order please contact us by phone or email.
We currently accept Visa, Mastercard, Discover, and American Express on-line for your convenience. Just fill in the proper information on the secure web site and your order will be placed and paid for. You will receive an email confirming your order and payment.
Watch for this important packet attached to the outside of your package. This will contain a copy of your receipt.